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"The Sr. iPhone Support Representative is responsible for answering questions for Apple customers and partners. Viewed as an escalation point, the candidate should be able to provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer." Job duties include hardware and software support with troubleshooting for GPRS/EDGE, Wi-Fi and Bluetooth wireless technologies. "As an iPhone Sales & Service Representative, you’re at the core of the customer’s experience. This newly created position (like a true pioneer) will fuel the iPhone revolution!" http://www.aftercollege.com/cobrand/...sp?job=8460740 Good to hear Apple are gearing up for the launch in a few months time 
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