AT&T Plan For iPhone Launch

Fraid · 05-08-2007, 11:19 AM

June 15th it is then :cool:

MotorByte · 05-08-2007, 11:30 AM

i think at&t are gonna go 'all-out' for this iphone launch, hopefully they'll be able to supply the demand.

archer6 · 05-15-2007, 11:00 PM

I also agree that AT&T will put the full force of their huge organization behind this launch. I think the three most important hurdles that must be cleared at launch time are:

1) Having enough properly trained employees to properly present the device in the showroom, to the customers.

2) Having an adequate supply of iPhones

3) Having the right amount of tech support in place for the purpose of insuring that the phones are setup properly for each customer, as well as being there to solve problems that may occur during the initial usage of the phone. Traditionally customers do not read the manual or the online help file. So learning this complex model, no matter how intuitive the UI is, will require some customer "hand holding".

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05-08-2007, 11:19 AM	#2
Fraid Member Join Date: Apr 2007 Posts: 65	June 15th it is then :cool:

05-08-2007, 11:30 AM	#3
MotorByte Junior Member Join Date: Apr 2007 Posts: 15	i think at&t are gonna go 'all-out' for this iphone launch, hopefully they'll be able to supply the demand.

05-15-2007, 11:00 PM	#4
archer6 Junior Member Join Date: May 2007 Posts: 10	I also agree that AT&T will put the full force of their huge organization behind this launch. I think the three most important hurdles that must be cleared at launch time are: 1) Having enough properly trained employees to properly present the device in the showroom, to the customers. 2) Having an adequate supply of iPhones 3) Having the right amount of tech support in place for the purpose of insuring that the phones are setup properly for each customer, as well as being there to solve problems that may occur during the initial usage of the phone. Traditionally customers do not read the manual or the online help file. So learning this complex model, no matter how intuitive the UI is, will require some customer "hand holding".